Report an IT issue to Hinet
Computer acting up, emails bouncing, network down or can't sign in to Microsoft 365? Fill in the form below and our IT team will get back to you as soon as possible.
IT issue ticket form
The more detail you give, the faster we can assess and respond.
Thank you for reporting the issue. Our IT team will get back to you as soon as possible.
Need help right now?
If the whole office is down or work has stopped, call the team directly during business hours.
What happens after you submit a ticket
- SubmitFill in the form with the details
- We pick it upOur IT team gets back to you as soon as possible
- We fix itRemotely via AnyDesk or on site
- Case closedWe report the fix and the cause
Latest troubleshooting guides
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- Local after-sales support
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