Hinet Computer System · Est. 2004 · IT Services Bangkok
Hinet delivers comprehensive managed IT services for organisations since 2004
IT Support Outsource is a monthly managed IT service that replaces an in-house IT employee. It covers Hardware, Software, Network and Server issues — with unlimited Remote Support and emergency On-Site response within 3–6 hours. Ideal for SMEs that need professional IT without the overhead cost of a full-time hire.
Hinet Computer System offers a full-cycle IT management service covering both Hardware & Software, delivered by a team with over 20 years of experience in the Thai IT industry. Our service is designed for Startups, SMEs and mid-sized organisations — letting you focus fully on business growth without worrying about IT infrastructure.
End-to-end coverage of your organisation's IT systems
6-month or 1-year contract | Unlimited On-Call & Remote | Mon–Fri 09:00–17:00
Real cost comparison for SME decision-makers
If you're planning your IT infrastructure, you may be considering whether an in-house IT employee is the right call. However, when you calculate the true total cost — including salary, bonus, social security and benefits — IT Outsource from Hinet is significantly more cost-efficient, while giving you access to a full team of specialists rather than a single technician.
5 key advantages every business owner should know
Business owners often believe they can manage IT problems themselves — a costly mistake. You end up spending time and resources repairing equipment instead of growing the business. Even if your company uses only a few computers, don't overlook hidden costs like bonus, social security and other employee benefits associated with a full-time IT hire.
Setting up and maintaining IT infrastructure requires dedicated specialists. A single in-house IT technician cannot cover all areas — such as Firewall configuration, VPN, and Network management. An IT Outsource partner with a full team of specialists can resolve any issue across every domain, and continuously adapts to evolving technology demands.
If you're planning to scale, your IT needs to scale with you. Expanding an in-house IT team brings high costs and rigid scope constraints. IT Outsource flexibly adjusts to your device count and operational needs at each stage of growth — no headcount overhead required.
Hiring an in-house IT specialist for additional projects — such as application development — means that when your business needs IT support, they must pause that work. IT Outsource lets your people focus on the tasks that create the most value for your business, while we handle the operational IT layer.
Many SME owners believe their business is too small to be a target for hackers — a dangerous misconception. In-house technical staff are focused on building technology, not managing cyber threats. Hinet's IT Outsource service actively develops and manages your cybersecurity posture, so your organisation can operate confidently without that worry.
4 simple steps to get your issue resolved quickly
Report your issue through your preferred channel
Our technician picks up the case and reaches out — or call us directly at 02-235-7745, Mon–Fri 09:00–17:00
Our team remotely diagnoses and resolves the issue immediately. If it cannot be resolved remotely, we dispatch a technician On-Site within 3–6 hours.
Once resolved, our team closes the case in the system and sends a confirmation email to the client with a summary of actions taken.
What an external IT Outsource partner cares about most is helping your business grow and succeed — because your success is our success.
About Hinet's IT Support Outsource service
Hinet Computer System helps businesses focus on growth by managing the full complexity of IT and digital marketing. Whether you need reliable IT Support, a professional online presence, or a strategy to reach more customers — our services are designed to be simple, effective and tailored to your business.
